Welcome to the strange 2020 school year at UCSB and the Bren School! This is a guide to help you get started and give you access to different approaches to solving all of your computing inquiries. You can send email email@example.com with any questions. You can use the Bren Knowledge Base to get help with any information not listed below: Bren Knowledge Base
Software and Services - As a UCSB student, you are entitled to download MS Office (directions) to use for free while you are a student. UCSB Google Suite and Box Storage accounts provided unlimited disk storage while you are at UCSB as a student. You can create a free pro account using Zoom for video conferencing.
Compute Team- who to address your emails to: (help tickets should be sent to firstname.lastname@example.org)
Steve Miley – Director of IT
Brad Hill – Manager of Desktop Support
Geoff Jewel – Help Desk Manager
Usernames and Passwords:
Your Bren Desktop account name and password is assigned and may NOT be changed. Generally, your account name will be the same as your UCSBnetID. It is crucial that you keep your password in a safe place, separate from your username, until you have memorized it. NEVER send your password via email and we will never ask you for it. Remember to NEVER share your password with anyone.
When UCSB opens: the Bren School labs are open Monday-Friday, 8am-5pm. You can be granted 24 hour access via the UCSB access card. You will have to get your color access card along with filling out a form before you will be able to have after hour lab access. This video will go over Hours/Security procedures: Security and Lab Access.
Other security information:
In Summer 2018, UCSB finally moved all student email accounts to Gmail/Google Suite. We call this service at UCSB "Connect". You have unlimited storage in your Google Suite account during your time at UCSB.
13 months after you graduate, your UCSB email account and address goes away due to policies at UCSB. Treat this account and email address as a loaner.
Wireless Access: (if you are on-campus)
Wireless access is available in most common areas, classrooms, and labs at Bren. Access points use the network name BREN and you can use your Bren desktop account name and password to log on. You can also use the UCSB WiFi network EDUROAM, logging in with UCSBnetID@ucsb.edu. We can whitelist your phone to the BREN WIFI NETWORK, which will be convenient for your time at Bren (more info), whitelisting means we trust your device and you don't have to enter your login credentials each time.